GENERAL TERMS & CONDITIONS
• TERMS/SERVICE CHARGE: Our terms are 30 days net. Disounts are not allowed. A service charge of 1.5% per month will be charged on all past due balances, with a minimum service charge of $1.50.
• SHIPMENT CLAIMS: Check each shipment upon receipt and note receiving exceptions in writing on the delivery document. Report errors promptly. If damage is concealed, keep packing materials and call for inspection. If received on our truck, we will make good on any damage or shortage. If received from a common carrier, we will assist you in substantiating your claim and your recovery of loss.
• RETURNED GOODS/ORDER CANCELLATIONS: Merchandise may be returned for credit or exchange ONLY with our consent. All returns will be subject to a minimum of 15% restocking charge plus transportation – unless the merchandise was shipped by us in error or is defective.Credit for return of special order items, items cut or modified to customer spec, or non-stock items, will only be granted to the extent allowed by the supplier.Orders may not be cancelled without our consent. Upon our consent, customer may still be responsible for any costs incurred by P&I Supply Co., resulting from the cancellation.
• P&I SUPPLY CO., further disclaims any responsibility for direct or consequential damages to the purchaser or any other person for injury to person, damage to or loss of property caused by any goods sold by P&I SUPPLY CO. which have been subject to negligent use, misuse, misapplied, modified, repaired by an unauthorized person, or improperly installed. We assume no liability for labor, damages, or any other expenses incurred as a result of defective or improper material shipped or because of delay in shipment, failure to ship, failure to deliver due to fire, flood, strikes, accidents, governmental negotiations, delays in a common carrier, or other causes beyond our control.